Overview
Welcome to RideVolt! The terms “we”, “us”, and “our” refer to RideVolt.
RideVolt operates this website and store, including all related content, products, and services, to provide customers across the UK with a premium online shopping experience for electric scooters and e-bikes.
These Terms of Service (“Terms”) outline the rules, responsibilities, and rights that apply when you access or use our website and services.
Please read them carefully, as they contain important information about your legal rights, limitations of liability, and warranties.
By visiting or purchasing from ridevolt.co.uk, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please do not use our website or services.
Section 1 – Access and Accounts
By using our website, you confirm that you are at least 18 years old or the age of majority in your region and that you consent to allow any minor dependents to use this site under your supervision.
When creating an account or placing an order, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Section 2 – Our Products
We work hard to represent our scooters and e-bikes as accurately as possible.
However, please note that colours, specifications, or appearance may differ slightly due to lighting, device display settings, or manufacturing updates.
All product descriptions and pricing are subject to change at any time without prior notice.
We reserve the right to discontinue or limit product availability by region or customer.
Section 3 – Orders
When you place an order with RideVolt, you are making an offer to purchase.
Orders are accepted once confirmed by email and processed for shipment. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, stock availability, or pricing errors.
If we cancel or modify an order, we will notify you via the email or phone number provided.
Please review your order carefully before checkout, as changes may not be possible once an order is confirmed.
All purchases are subject to our Refund & Return Policy.
Section 4 – Prices and Payments
Prices shown on our website are in GBP (£) and include VAT unless stated otherwise.
We reserve the right to modify pricing or run promotions at any time.
You agree to provide accurate billing and payment details.
By submitting payment information, you confirm that you are authorized to use the payment method and that all details provided are correct.
RideVolt is not responsible for additional bank, currency, or transaction fees applied by your payment provider.
Section 5 – Shipping and Delivery
We provide free UK delivery on all orders.
Delivery typically occurs within 24 hours in selected cities and 2–3 working days across the UK.
Once your order is handed over to the courier, delivery times may vary due to factors outside our control such as courier delays or weather conditions.
Ownership and risk pass to you once the order is shipped.
Please refer to our Shipping Policy for full details.
Section 6 – Intellectual Property
All content, images, trademarks, and materials on this site are the intellectual property of RideVolt or its partners.
You may not copy, modify, reproduce, or distribute any part of this website without our written consent.
Unauthorized use of RideVolt’s intellectual property is strictly prohibited and may result in legal action.
Section 7 – Third-Party Tools and Links
Our website may include links or integrations with third-party services (such as payment gateways, couriers, or analytics tools).
These are provided “as is” and without warranties of any kind.
RideVolt is not responsible for the content, reliability, or security of third-party websites or tools.
Section 8 – Accuracy and Availability
Occasionally, information on our site may contain errors or inaccuracies regarding descriptions, pricing, or promotions.
We reserve the right to correct these errors or cancel affected orders without prior notice.
Section 9 – User Content and Feedback
If you submit product reviews, feedback, or suggestions, you agree that RideVolt may use and display this content publicly across our website or marketing channels.
You grant us permission to use, edit, and publish your content without compensation.
You agree not to post unlawful, defamatory, or abusive content and remain responsible for any feedback you provide.
Section 10 – Prohibited Uses
You may not use our website or products for:
- Illegal or fraudulent purposes
- Violating laws or third-party rights
- Transmitting viruses, spam, or malicious code
- Collecting personal data of others without consent
- Uploading false or misleading information
We reserve the right to suspend or terminate accounts violating these Terms.
Section 11 – Disclaimer of Warranties
Our website and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee that the website will be uninterrupted, secure, or error-free.
Some jurisdictions do not allow limitations on implied warranties; in such cases, certain rights may still apply to you.
Section 12 – Limitation of Liability
To the fullest extent permitted by law, RideVolt and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products — including, but not limited to, lost profits, data, or business opportunities.
Our total liability shall not exceed the amount you paid for the product that gave rise to the claim.
Section 13 – Indemnification
You agree to indemnify and hold harmless RideVolt, its employees, affiliates, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website or products.
Section 14 – Termination
We may terminate or suspend your access to the website at any time without notice if we believe you have breached these Terms.
All obligations related to payment, intellectual property, and limitation of liability will survive termination.
Section 15 – Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes will be handled exclusively in the UK courts.
Section 16 – Changes to Terms
We may update or modify these Terms from time to time.
All updates will be posted on this page with the revised date. Continued use of our website after any changes means you accept the updated Terms.
Section 17 – Contact Information
Questions about these Terms of Service can be sent to our support team:
📧 Email: info@ridevolt.co.uk
📞 Phone / WhatsApp: +44 7401 222 127
📍 Address: 248 Old Lodge Lane, Purley, Surrey, London, CR8 4AP
🌐 Website: https://ridevolt.co.uk